image of patient consultation (for a dental office)

Introducing Most Trusted Dentists: A New Standard for Trust and Culture in Dental Care

December 1, 2025

Across the country, dental leaders are facing a growing challenge. Patients want to know who they can trust. Teams want workplaces where they feel supported, valued, and proud of their work. And organizations want a simple way to show the world they take culture seriously.

Today, we are excited to introduce Most Trusted Dentists, a new certification created specifically for dental practices and DSOs that want to strengthen team culture and stand out in the market.

This certification is more than a badge. It’s a signal to patients, payers, and potential hires that your organization invests in the people who make your care possible.

Why trust matters more than ever

Dental practices are built on relationships. Patients decide where to go based on how they feel when they walk through the door, how clearly things are explained, and whether they believe their care team has their best interests at heart. Behind the scenes, teams make those moments possible.

When trust is strong inside the practice, everything improves.

  • Teams communicate better.
  • Patients feel more comfortable saying yes to preventive care.
  • Leaders can coach and develop people instead of putting out fires.
  • Practices grow in ways that feel healthy and sustainable.

Most Trusted Dentists is designed to measure, reinforce, and celebrate that trust.

How the certification works

The certification is built on a simple insight: great patient experiences start with great employee experiences. Our monthly trust and culture signal captures how your team is feeling across key dimensions like clarity, belonging, support, and connection.

Practices and DSOs that meet the certification threshold earn the Most Trusted Dentists designation. Certified organizations receive:

  • A digital badge to use on websites, signage, and marketing
  • A practice-level dashboard to understand strengths and opportunities
  • Monthly culture insights that help leaders support their teams
  • Optional signage kits and content templates to share the news with patients
  • Recognition across the growing Most Trusted Dentists network

The goal is straightforward. Make it easier for dental organizations to understand what is working, where culture can grow, and how to create environments people are proud to be part of.

Built for dental teams, not corporate teams

While many employee experience and engagement tools were built for traditional office environments, dental care is different. The pace is different. The teamwork is different. The emotional demands are different.

Most Trusted Dentists is designed for:

  • Multi-site DSOs
  • Group practices
  • Solo practices that want to differentiate
  • Teams that prefer simple, lightweight tools over complex HR platforms

We designed it to be easy to adopt, easy to understand, and easy to share with the world.

A certification that also builds trust outside your walls

Patients want to know they are choosing a practice that treats people well. In an industry where marketing messages often look the same, trust is a differentiator you cannot copy and paste.

Displaying the Most Trusted Dentists badge helps patients see your commitment to a healthy, supported team. It signals integrity, accountability, and genuine care. It also reinforces what makes your practice human, which is something every patient notices but few organizations invest in.

A stronger culture, backed by meaningful data

Every certified organization receives monthly insights that help leaders take action before problems grow. The pulse is designed to be:

  • Anonymous
  • Consistent
  • Repeatable
  • Culturally meaningful inside a clinical environment

Over time, organizations can track progress, support their teams, and connect culture data to patient experience, retention, and overall performance. It becomes a long-term asset for growth, not just a one-time award.

Why this certification matters now

The dental workforce is changing. Younger clinicians expect supportive cultures. Assistants and hygienists have more options than ever. DSOs are competing for talent and differentiation. Patients are looking for human-centered care, not just convenience.

Most Trusted Dentists helps practices invest in all of these things at once. It gives teams a voice. It gives leaders clarity. And it gives organizations a clear, credible way to show what makes them different.

If you are interested in bringing Most Trusted Dentists to your practice or organization, we would be glad to walk you through how it works and what it can look like for your team. Reach out anytime to start the conversation.